ACCOUNTING & BUSINESS SOFTWARE SOLUTIONS

vbt Services

• Pre-Sales Consultancy Product Demonstration
• Structured Project Management Installation & Configuration
• Chart of Accounts Design ODBC & DLL links to bespoke systems
• End-User Application Training Data Transfer & Forms Design
• Report Writing Support & Maintenance

Pre Sales Consultancy
vbt will provide you with a consultancy service to analyse your business needs and process's. Following this service we will make recommendations on how to improve your procedures by implementing a best-fit solution. Should you require customisation, vbt can provide bespoke software design and development, which is seamlessly integrated with the core financial suite.

Project Management
Project management is a critical requirement for a project being delivered on time and ensuring you are fully satisfied with the project. Our Financial Software team will agree the Project plan with you. Our SIP Document (System Implementation Plan) guides you through the process of change.

Client Relationship Management
vbt deems our contact with clients through the entire process of change and support thereafter as a critical success factor to our partnerships. As part of our ongoing commitment to customer satisfaction vbt will contact you on a monthly basis to ensure your satisfaction not only with the products and services we provide but also with vbt as a whole.

Support Team
vbt have highly qualified support personnel in our Financial Software department, ranging from qualified Accountants, Accounting Technicians, to Advanced Diploma in IT graduates, this ensures a guarantee of the most knowledgeable assistance and advice when required.

Support Contracts
vbt provides comprehensive telephone and remote access support services, which cover technical, and software issues should they arise. Our Support Team comprises the perfect balance of accounting and technical expertise to successfully support Accounting and Business Software solutions